Voicemail to email is when our phone system emails phone message files(.wav) to you. First, a phone message is left for a business and a email is sent to you with the message. Second, the phone system deletes the message from the voicemail box, consequently, emptying voicemail box for you. You can have a cell phone to receive emails and listen to the messages. Noteworthy, most mobile phones and laptops come standard with the required equipment, as a result, most clients have the required equipment. Client needs to refer to their IT resources for any assistance.