Services

Business Address for Mail Service

We provide an address for contact information, letters and packages. This business address service is ideal for the businesses starting or expanding; as a result, the address projects a professional image.

Mail Pickup

Our customers can collect their mail in person. Customers can call-in to assure they have mail; consequently, spending time to come in only when necessary. Our office staff is available weekdays from 9:00am to 5:00pm (For holidays check out our Office Schedule).

Mail Forwarding

Our customers provide a mail forwarding address and a pre-arranged schedule for sending mail we receive to them. When we forward mail and regularity is determined by the client; therefore, our staff will collect, store and then forward mail as prearranged. Cost and handling charges may apply.

Courier Package Receipt

We receive United Postal Service (UPS) and Federal Express; additionally, USPS envelopes, packages on your companys behalf. Weight and size restrictions apply. The office is open weekdays from 9:00am to 5:00pm (For holidays check out our Office Schedule).

Assigned Private Local Telephone Number

A Las Vegas, Nevada or New York City, New York phone number is significant to local branding. As a result, we provide our customer with a local number. The local number is an idyllic image when customers are looking to work with a local business.

CMRA

We receive all United States Postal Service mail on behalf our customers. Furthermore, our company is registered with the United States Postal Service as a commercial mail receiving agency(CMRA). To help our customers we require they fill out a 1583 USPS form.

Call Auto-Answer; up to 6 ext.

The auto-attendant provides 6 forwarding options to a caller. The customers are emailed all voicemail messages. The Auto-attendant deletes all messages once forwarding them to the customer. Our customers do not call-in to delete messages; as a result, saving valuable time.

Custom Greeting

Our support staff sets up the greeting; furthermore, a custom greeting will be set up if requested by customer

Voicemail Message to Email

This is when customers have their phone messages sent to them via email. The email will have an attached .wav file with their voicemail. Therefore, customers have their cellular phones setup to receive emails. Consequently, customer voicemail messages are at their fingertips.

Call Time Scheduler

Our customers calls will be setup to route one-place during business hours then to another place after work hours. The staff of receptionist answer calls weekdays from 9:00am to 5:00pm. The Call Time Scheduler will seamlessly route calls to a designated number or voicemail after hours from 5:00pm to 9:00am. Lastly, after hour calls may be answered by customer assuring significant calls can be answered.

Standard Live Answering

Our receptionists answer clients call in their business name. Then, take a message and via primary email address send the information to customer during standard working hours. Standard working hours are Weekdays from 9:00am to 5:00pm. Call forwarding is not available with this service. Customers will be charged $1 if they receive more than the allotted amount of calls per their package. Noteworthy, Customers have overage options which are; they can, at a discounted rate, add on a bundle of calls or change the monthly bundle to the package that fits their needs.

Premium Live Answering

First our staff will answer customers calls in their business name; second, then screen and forward per customers direction. Customers can choose to accept the caller, our staff can take a message or direct the call to voicemail. Our Live answering hours are weekdays, 9:00 am to 5:00 pm local time (For holidays check out our Office Schedule). Long Distance is Unlimited in U.S. Continental area. Noteworthy, Customers have overage options which are; they can, at a discounted rate, add on a bundle of calls or change the monthly bundle to the package that fits their needs.

Music on Hold

The business' callers are placed on hold whereas waiting to connect they will hear music. When a client is on hold it is a necessity to have respectable music playing to show we care.

Text Message Notification to Cell Phone

Our staff first takes the clients message live on the call. Then the message is sent via text to the phone of the applicable business. A text message is proven to be the best way to communicate because of real-time convenience. The business receives their text message if they have their mobile phone.

Find-Me Follow-Me

Our receptionists will try to contact the business when a call is excepted for the client. This will ensure the business is notified of all calls for them. Our staff of receptionists will find you wherever you may be.

Direct Call to Cell (DCC)

Our staff assigns a local phone number to the customer then routes that number DIRECTLY to clients PHONE so that call can ring directly to client. The customer has calls redirect seamlessly to any number. A on-time setup fee and monthly fee applies. Unlimited Long Distance in U.S. Continental.

Additional 100 Call Block Standard Answering

Our staff makes it simple to add 100 Live Standard Answering calls making it easy to expand their business. In addition, the calls will be delivered at a discounted rate.

Additional 100 Call Block Premium Answering

Our staff makes it simple to add 100 Live Premium Answering calls making it easy to expand their business. In addition, the calls will be delivered at a discounted rate.

Additional Voicemail Box

Easily add a new extension with an additional voicemail box for a new employee or division. Every voicemail box can have its own unique message; as a result, that new employ can have a professional image.

Standard Mail Scan Service

When mail arrives BSSI alerts our customers. With Standard Mail Scan we send via email an document through email showing each envelope front for identification purposes.

Premium Mail Scan Service

When mail arrives BSSI alerts our customers. With Premium Mail Scan we send via email an document through email showing each envelope front for identification purposes; in addition, the first page of the contents with in the envelopes. Additional pages emailed per envelope there is a 10-cent charge per each additional page.

411 Local Phone Directory Assistance Listing Service

BSSI registers our clients with the third-party 411 services; as a result, they are recognized as a local establishment. A one-time set up fee and a monthly fee applies.

Fax Number with Forwarding to Email

BSSI staff assigns our client with a fax number that is unique to them. When our client receives a fax to that number its automatically forward to their email. This fax service qualifies for governmental approval communications.


Contact Us

If you have any questions please feel free to email us at: info@bssivirtual.com or call us at 702.943.0310 - 888-909-2774 or use our Contact Us form.